Frequently Asked QUESTIONS

Bergen Culinary School is a recreational cooking school that offers cooking classes and workshops for individuals and groups who want to improve their culinary skills, learn new recipes, and enjoy a fun and educational cooking experience.

We offer a wide variety of classes, including themed cooking classes (e.g., Italian, Asian, BBQ), culinary technique classes, pastry and baking classes, food lifestyle classes (e.g., keto, Paleo, vegetarian), and more.

We are a traveling cooking school, so we don't have a fixed physical location. We bring creative and delicious cooking classes throughout our communities to help a culinary adventure to your doorstep. We are always excited to share our culinary experiences with food enthusiasts. You can stay updated with our schedule and upcoming classes by visiting our website or social media channels or subscribing to our mailing list. Be the first to see where we'll be next!

Our classes are open to people of all skill levels, from beginners to experienced home cooks. Participants typically range from individuals to groups of friends, families, and corporate teams.

Yes, we offer gift certificates that make excellent gifts for friends and family interested in cooking. Visit our website or contact us for more information on purchasing gift certificates.

We understand that weather conditions can be unpredictable. Our commitment to providing you with the best learning experience is unwavering. Therefore, unless there are exceptional circumstances that prevent us from doing so, our classes will proceed as scheduled, even in inclement weather. Please understand that, due to the logistics and effort involved in ensuring our instructors and class assistants can safely reach the location, we do not offer refunds, credits, transfers, or exchanges due to bad weather, provided that the class is running. In the event that a class's status does change or we need to cancel it due to unforeseen circumstances, we will make every effort to promptly contact you via email and phone. To assist us in this process, please ensure that the contact information we have on file, including phone numbers and email addresses, is accurate and up-to-date. Your safety and satisfaction are of utmost importance to us, and we are committed to delivering exceptional culinary experiences.

Our waiver helps protect both parties by establishing a clear understanding of responsibilities and liabilities. It's a common practice to promote safety and clarify expectations. If you have any specific concerns or questions about the waiver, please feel free to ask. Your safety and well-being are our top priorities, and we want to ensure that you have all the information you need.

Pricing depends on the type of class and the ingredients used. Visit our website or contact us for current pricing information.

No prior cooking experience is necessary. Our classes cater to all skill levels, and our instructors provide guidance and support to make everyone feel comfortable.

You can register for a class on our website by selecting the class you're interested in and following the registration process. Be sure to subscribe to our mailing list so you can be the first to know about our pop-up classes. They fill up fast!

Our class durations vary, but most of our classes last around 2 to 3 hours. Special events or workshops may have different timeframes, so be sure to check the specific class details.

We provide all the necessary ingredients and equipment for the class. Just bring yourself and your enthusiasm to learn and have fun. If you have a favorite beverage or apron, you can bring that too!

We do our best to accommodate dietary restrictions and allergies. Please let us know about your dietary requirements when you register for or book a class, and we'll work to make appropriate arrangements.

Our cancellation policy varies based on the class or event and the timing of the cancellation. Please refer to our specific cancellation policy on our website when registering for a class or booking your event.

Absolutely! We offer private, customized classes for special occasions, such as birthdays, baby and bridal showers, anniversaries, team building, girl and boy scouts, and more. Contact us to discuss your needs and options.

Total price for a private cooking class is based on the location, final headcount, menu selection and the reputation of the chef. Please visit the Menu Options of our website for more details.

The group size for a private cooking class can vary depending on the venue. Typically, our private events range from 10-16 but can accommodate anywhere from 4 to 20+ participants. It's best to inquire with our team when booking a private class.

Yes, we offer various prefix menu options that offer customization for private classes. You can work team to select the dishes you'd like to prepare, taking into consideration dietary preferences and restrictions. If you don't see it, just ask for it!

Yes, all the necessary ingredients and equipment will be provided.

Yes, most venues allow you to bring your own alcohol. Make sure to inquire about this and any relevant policies.

Yes, gratuity is included in the total cost of all private classes and is reserved for the staff. Consider tipping the instructor separately based on your satisfaction with the experience.

We take 2–5 business days to make your custom-ordered product for all production techniques. More than 50% of our orders are shipped within 3 business days or less. Please note that shipping is not included in the fulfillment time. To get an idea of how long an order will take to arrive, combine the estimated fulfillment time with the estimated shipping time. Get more information about fulfillment time here.

Yes, you can upgrade your shipping method while we’re fulfilling your order, but you won’t be able to change your shipping method after that. Learn how to change the shipping method here.

Yes, you can change or cancel an order that has already been submitted, unless it’s being fulfilled. Click the Change order button on the Orders page and edit the products and shipping options from there. Learn how to change or cancel your order from here.

The Boutique's estimated delivery time (EDT) is our delivery time prediction. We calculate EDT by adding the estimated fulfillment time to the estimated shipping time. The estimated delivery time is only that—an estimate—and not a guarantee. Please wait a little longer if your EDT runs out. Contact us via email or chat after 5 business days, and we’ll look into it. Get more information about EDT here.